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Cataloxy Hamilton...Jobs in HamiltonCompany jobs Arbour Creek Care CentreQuality Improvement Lead & Staff Development Coordinator

Job Quality Improvement Lead & Staff Development Coordinator, Hamilton

ID: 3906023Job is in archives

Quality Improvement Lead & Staff Development Coordinator, Hamilton

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Quality Improvement Lead & Staff Development CoordinatorPublished: 2026-02-01Valid until: 2026-02-19Categories:Medical/HealthJob type: full timeGender: anyCompany: Arbour Creek Care CentreCity: Hamilton
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Job is in archives

Job DescriptionJob Description

“How do you bring kindness to others every day?”

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Quality Improvement Lead & Staff Development Coordinator (SDC) is responsible for conducting general orientation for all new employees, contracted employees, volunteers, private caregivers, agency staff and students in the Home as set out by the Ministry of Health in the Long Term Care Homes Act and regulation 79/10. They are also take the lead of the quality processes by fostering a culture of continuous quality improvement with a focus and emphasis on safety.

Salary: The starting annual salary is CAD $58k.

Vacancy Type :

This is an existing vacancy.

Responsibilities:

  • Responsible for coordinating the Quality Program and the Proactive Compliance Inspection (PCI) process.
  • In collaboration with the Leadership Team, develops and submits the Annual HQO Quality Improvement plan and Progress report for the Home.
  • Leads the internal Quality Team Meetings
  • Trains new team members on the RQI process
  • Ensures that all quality management and risk management related activities are reviewed, discussed and follow up actions identified as necessary.
  • Monitors quality indicators on the public website of CIHI and Your Health System
  • Facilitates quality meetings and has ability to present and communicate data analysis, trends, and Quality Improvement activities to interdisciplinary team members,
    stakeholder and Residents' and Family Council.
  • Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
  • Responsible for scheduling all general orientation days for all new employees, contract employees, students, volunteers, private caregivers and agency staff.
  • Guides all new nursing personnel through their entire nursing orientation.
  • Conducts educational and annual assessments and evaluations
  • Provide education on areas identified through the Quality Improvement Program as requiring further education.
  • Utilizes external resources for in-service sessions when appropriate.
  • Coordinates in-service sessions on all shifts.
  • Implements learning which develops one’s own emotional self awareness and a person centered approach towards others.
  • Links with Colleges and Universities to arrange student placement in-house.
  • Prepares all employee preceptors for student clinical placements.
  • Follows clinical students and preceptors and acts as a resource and advisor.
  • Maintains individual employee educational records in the e-learning system and provides feedback at performance reviews.
  • Makes recommendations to Department Heads/Executive Director on allocation of resources related to team member development.
  • Manages the e-learning platform for the home.
  • Required to understand the nature and meaning of quality indicators.
  • Required to participate in the improvement of the indicators and achieve satisfactory results.
  • Any and all other tasks as assigned

Qualifications:

The qualifications needed to join our family are as follows:

  • Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
  • Excellent knowledge of Quality/Risk Management philosophies and programs
  • Good written and oral communication skills
  • Experience in learning management system platform
  • Completion of course work or experience in adult education at the Community College or University level or relevant work experience
  • Ability to identify training needs of the team and individuals
  • Knowledge of Learning Management Systems (LMS) platforms an asset
  • Experience in Long Term Care preferred
  • Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.

What do we offer you?

  • Competitive wages
  • Employee perks
  • Support for personal and professional growth
  • Employee benefits
  • Employee and Family Assistance Program
  • Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

Arbour Creek Care Centre has been providing quality care within our community since 2004. Located at the corner of King St. East and Nash Road, the Home is steps away from public transit, shopping, eating establishments. Go to the company's page»

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